Integrations

Connect tahc with your existing tools and workflows.

Connect tahc with your favorite tools to streamline workflows and stay informed.

Integrations help you work where you already are — get notifications in Slack, sync data with your CRM, and automate with Zapier.

Available Integrations

Integration	Description
Slack	Get notifications for escalations and new conversations
Email	Receive alerts and conversation transcripts
Zapier	Connect with 5,000+ apps
API	Build custom integrations

Quick Setup

Slack

Get instant notifications:

Go to Settings > Integrations > Slack
Click Connect to Slack
Choose your channel
Start receiving alerts

Full Slack setup guide →

Email Notifications

Set up email alerts:

Go to Settings > Notifications
Enable email notifications
Choose which events to track
Add team email addresses

Full email setup guide →

Zapier

Automate workflows:

Create a Zapier account
Search for "tahc" in Zapier
Connect your tahc account
Build your Zaps

Full Zapier guide →

API Integration

Build custom solutions:

RESTful API
Webhook support
Real-time events
Full conversation access

API documentation →

What You Can Automate

Notifications

New conversation started
Conversation escalated
Customer waiting too long
Conversation closed

Data Sync

Sync contacts to CRM
Export conversations
Update customer records
Track conversation metrics

Actions

Create support tickets
Update external systems
Trigger workflows
Send follow-up emails

Coming Soon

We're working on more integrations:

HubSpot CRM
Salesforce
Intercom import
WhatsApp Business
Facebook Messenger

Next Steps

Set up Slack

Connect Slack for instant notifications.

Configure email

Set up email alerts for important events.

Explore Zapier

Build automations with your existing tools.

Use the API

Build custom integrations for your specific needs.

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