Getting Started

Set up tahc AI Hybrid Chat and have your first AI-powered conversation in 5 minutes.

Welcome to tahc! This guide will help you set up AI Hybrid Chat on your website in just a few minutes.

What is AI Hybrid Chat?

AI Hybrid Chat is a new category of customer communication that replaces bot-first chatbots and human-only support desks with an AI-orchestrated, human-in-the-loop system. AI handles routine questions and surfaces context, while humans step in by design where judgment, nuance, or trust matters.

What You'll Learn

In this section, you'll learn how to:

  1. Quick Start — Create your account and install the widget
  2. Your First Conversation — Test the chat and see AI responses in action
  3. Training Your AI — Add knowledge so your AI can answer customer questions
  4. Going Live — Launch your chat widget to customers

Before You Begin

To use tahc, you'll need:

  • A website where you can add a JavaScript snippet
  • Content for your AI to learn from (your website, docs, or FAQs)
  • 5 minutes of your time

Getting Help

If you get stuck at any point:

Ready to get started? Let's go!

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