Privacy Policy

Last Updated: November 10, 2024

This Privacy Policy governs the manner in which Tahc (operated by [Your Company Name]) collects, uses, maintains and discloses information collected from users (each, a "User") of the https://tahc.ai website and related services ("Site", "Service"). This privacy policy applies to the Site and all products and services offered by Tahc.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate:

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Users under the age of 18 require consent of a parent or guardian to use this service. We do not knowingly collect information from children under the age of 13. If we learn that we have collected information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us at [email protected]

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include:

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Tahc may collect and use Users' personal information for the following purposes:

To Provide and Improve Our Service

To Process Payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To Send Periodic Emails

We may use the email address to send User information and updates pertaining to their account or order. It may also be used to respond to inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

To Improve Customer Service

Information provided helps us respond to customer service requests and support needs more efficiently.

To Personalize User Experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

AI Training and Improvement

We may use aggregated and anonymized conversation data to improve AI accuracy and response quality. Individual conversations are not used for AI training without anonymization.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Security measures include:

OpenAI Integration

Tahc uses OpenAI's API to generate AI-powered responses. When you use our AI features, messages may be sent to OpenAI for processing. OpenAI's use of this data is governed by their privacy policy and data processing agreement. As of our knowledge:

Web Crawling

When you provide a website URL for knowledge base creation, we crawl publicly accessible pages from that website. We respect robots.txt files and standard web crawling practices. You represent that you have the right to crawl and use content from any URLs you provide.

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as:

We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We may also disclose your information:

Depending on your location, you may have the following rights regarding your personal data:

To exercise these rights, please contact us at [email protected]

For data export requests, we may charge a fee of $20 to cover administrative costs for large data sets.

California residents have additional rights under the California Consumer Privacy Act:

To exercise these rights, contact us at [email protected]

For users in the European Economic Area and United Kingdom:

Your information may be transferred to, stored, and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Tahc reserves the right to update or change this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

For material changes, we will notify you via:

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Tahc

Email: [email protected]

Support: [email protected]

Address: [Your Business Address]

Phone: [Your Phone Number]

For copyright matters:

Email: [email protected]

For data protection inquiries:

Email: [email protected]