Your Chatbot Is Losing You Customers.
Give your support team superpowers -
not more tickets.
tahc helps SaaS teams deliver better support - without choosing between AI and humans.
AI handles the routine.
Humans step in when it matters.
Your customers get real answers.
Free plan available. Live on your site in minutes.
See How It Works
AI handles routine questions. Humans step in when it matters. The knowledge base evolves with every conversation.
AI Assistant
Customer asks a question. Answered instantly from your knowledge base.
Human Agent (You)
Question gets tricky. You get notified and jump in to help.
Human in the Loop
You add the answer. AI handles it automatically next time.
AI Assistant
Customer asks a question. Answered instantly from your knowledge base.
Your Support Is Broken
Tickets are piling up. Your chatbot is making things worse. Customers are leaving.
You rolled out an AI chatbot to reduce ticket volume.
Instead, you got frustrated customers and more escalations.
Sound familiar?
- xSupport teams drowning in tickets
- xAI chatbots giving wrong answers and frustrating users
- xCustomers churning silently - and you don't know why
- xNo visibility into what's actually going wrong
Bad AI answers don't just fail to help.
They actively drive customers away.
What Is tahc?
tahc is a human-in-the-loop chat system built for SaaS teams.
It looks like an AI chat widget -
but it works very differently.
Here's what actually happens:
- ✔AI handles the first response
- ✔When things get unclear, it escalates
- ✔A real human steps in
- ✔You see what customers are really struggling with
- ✔The AI learns from every human interaction
No tickets.
No fake answers.
No guessing.
Just real conversations that reduce churn and improve your product.
Respond From Anywhere
iPhone app. Android app. Push notifications. Respond to customers in seconds - from wherever you are.
iPhone App
On the App Store. Real-time push notifications when a customer needs you.
Get on App Store
Android App
Full Android support. Same push notifications, same speed.
Download for Android
Web Dashboard
See every conversation. Jump in from your laptop anytime.
Open Dashboard
A customer asks a question. You get a push notification. One tap to respond.
Better Support. Less Noise.
tahc gives your team the tools to support customers without burning out.
Reduce ticket volume
AI handles L1 questions accurately. Your team focuses on what matters.
See what customers struggle with
Every conversation reveals what's confusing, broken, or missing.
Seamless AI-to-human handoff
When AI can't help, a human steps in. No friction. No lost context.
Train AI from real conversations
Every human interaction teaches the AI. It gets better over time.
How SaaS Teams Use tahc
Install the widget
Drop tahc on your site or app. One script tag. AI starts answering questions immediately.
AI handles L1 support
Common questions get answered instantly. No ticket created. No human needed.
Team gets notified for complex issues
When AI can't resolve it, your team gets a push notification. Full context included.
Improve your product
Spot patterns in conversations. See what's confusing users. Fix it at the source.
Stop losing customers.
Start having real conversations.
Because your chatbot shouldn't be your biggest source of churn.